Cancellation Policy

1. Order Cancellation

• Before Shipping:
  You can cancel your order anytime before it has been loaded or shipped. If you want to cancel your order, please immediately contact our customer service team  with your order details.
• After Loading:
  Once your order has been loaded, it cannot be canceled. But, you can a return or exchange in accordance with our Return & Refund Policy.

2. How to Cancel my Order

• To cancel your order, please contact our customer service team at [customer service email] or [customer service phone number] with your order number and reason for cancellation.

3. Refund for Canceled Orders

• If your order is successfully canceled before loading, we will process a full refund to your original method of payment. Please note that it may take a few days for the refund to be deposit in your account, it depends on your payment provider.

4. Exceptions

• Some items may not be cancelled once the order is placed, like personalized or the products which is made by order. These items will be clearly indicated as non-cancelable at the time of purchase.

5. Changes to This Policy

• We have the right to change this Cancellation Policy at any time. Any changes will be effective immediately upon posting on this website.

If you have any questions or need further assistance, please contact our customer support team. We are here anytime for assist you.